VIEWSKY TRADING LIMITED (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://muqeza.com/ and interact with our services. Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
We collect various types of information to provide a better experience for our users:
a. Personal Information
When you place an order, create an account, or subscribe to our services, we may collect personal details such as:
- Name
- Email address
- Shipping and billing address
- Contact number
- Payment information (processed through trusted third-party payment providers)
b. Non-Personal Information
We also collect non-personal information automatically when you visit our website, including:
- Device and browser type
- IP address
- Pages visited on our website
- Referring URLs
- Time and date of your visit
This helps us understand how visitors interact with our site and improve user experience.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping, billing, and customer service.
- Customer Support: To provide support and respond to inquiries or requests.
- Improving User Experience: To personalize your shopping experience and enhance our website’s functionality.
- Marketing: If you have opted in, we may send you promotional emails, updates, or special offers.
- Website Analytics: To analyze and improve the performance of our website and its features.
- Legal Compliance: To comply with applicable laws and regulations, and to protect against fraudulent or unauthorized activities.
3. Sharing Your Information
We do not sell or trade your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who help us with order processing, payment processing, shipping, and customer service.
- Legal Requirements: We may disclose your information if required by law, in response to legal requests, or to protect our rights, property, or safety, as well as that of our customers or others.
- Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to recognize your preferences and improve the functionality of our website.
You can configure your browser settings to block cookies or notify you when cookies are being used. However, please note that some website features may not work as intended if cookies are disabled.
5. Data Security
We take reasonable measures to protect the personal information you provide to us. However, please be aware that no method of data transmission or storage over the internet is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the right to:
- Access and Update: You can access, review, and update your personal information at any time by logging into your account or contacting us directly.
- Opt-Out: If you no longer wish to receive marketing communications, you can opt-out by clicking the “unsubscribe” link in our emails or contacting us at [email protected].
- Data Deletion: You can request to delete your personal information by contacting us. We will make reasonable efforts to delete your data unless we are required to retain it for legal or operational purposes.
7. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant updates, we will post a notice on our website and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically for any changes.